Acceptance of Terms
By accessing or using EvaNeT.ai ("Platform", "Services", "we", "us"), you agree to be bound by these Terms of Service ("Terms"). If you are using the Services on behalf of an organization, you represent that you have authority to bind that organization to these Terms.
If you do not agree to these Terms, you may not access or use the Services. We may update these Terms from time to time, and your continued use constitutes acceptance of any changes.
Description of Services
EvaNeT.ai provides software for workspaces, communication, calendars, workflows, and organization management. Available features vary by product and plan. Our Services may include:
- Connected email and calendar views and actions
- Workspace communication, records, workflows, and automation
- Optional AI assistance where enabled
- For eligible organizations, fundraising, events, CRM, payments, and reporting
Eligibility & Account Requirements
Individual Users
- You must be at least 18 years old (or have parental/guardian consent)
- You must provide accurate and complete information
- You are responsible for maintaining account security
- One person may not maintain multiple accounts
Organizations
- Must have authority to use the Services on the organization's behalf
- Must provide accurate information and comply with applicable law
- If using fundraising features, must have authority to accept donations and meet applicable charitable solicitation requirements
- Are responsible for the accuracy of content and campaigns they publish
Donation Processing, When Applicable
The following provisions apply when you use EvaNeT's fundraising and donation features.
Payment Processing
Donations processed through Stripe are subject to Stripe's terms and the applicable fees disclosed in the payment flow.
Donation Policies
- Donations are made directly to the receiving organization
- Refund policies are determined by each organization
- EvaNeT for Nonprofits does not guarantee tax-deductibility; consult your tax advisor
- Organizations are responsible for issuing appropriate tax receipts
- Recurring donations continue until cancelled by the donor
Donation Disputes
If you have a dispute about a donation, you should first contact the receiving organization directly. If unresolved, contact us at [email protected]. We will work to facilitate resolution but are not responsible for organizations' fulfillment of donor expectations.
Organization Responsibilities
Organizations using EvaNeT.ai agree to:
- Accurate Representation: Provide truthful information about your organization, mission, and use of funds
- Legal Compliance: Comply with all applicable laws including charitable solicitation, anti-money laundering, and tax regulations
- Donor Communication: Respond to donor inquiries in a timely manner
- Fund Usage: Use donated funds consistent with stated purposes
- Data Protection: Handle donor data in compliance with privacy laws
- Prohibited Content: Not use the platform for fraudulent, illegal, or harmful activities
Acceptable Use Policy
You agree NOT to:
- Use the Services for any unlawful purpose
- Submit false, misleading, or fraudulent information
- Impersonate others or misrepresent your affiliation
- Interfere with or disrupt the Services
- Attempt to gain unauthorized access to any systems
- Use automated systems to scrape or extract data
- Transmit malware, viruses, or harmful code
- Harass, abuse, or harm other users
- Violate intellectual property rights
- Use the platform for money laundering or terrorist financing
Intellectual Property
Our Rights
EvaNeT and its licensors own all rights, title, and interest in the Services, including software, design, trademarks, and content. You may not copy, modify, distribute, or reverse engineer any part of the Services.
Your Content
You retain ownership of content you submit (organization descriptions, campaign materials, images). By submitting content, you grant us a license to use, display, and distribute that content as necessary to provide the Services.
Feedback
Any feedback, suggestions, or ideas you provide about the Services may be used by us without restriction or compensation.
Fees & Billing
- Plans: See our pricing page or your order for current availability, rates, and billing terms
- Payment Processing: Additional processor fees may apply when you use payment features
- Taxes: You are responsible for any applicable taxes
- Refunds: Subscription fees are generally non-refundable; contact us for exceptions
Termination
By You
You may terminate your account at any time by contacting support. Upon termination, your right to use the Services ends. We may retain certain data as required by law.
By Us
We may suspend or terminate your account if you violate these Terms, fail to pay fees, or for any other reason with notice. In cases of serious violations, we may terminate immediately without notice.
Effect of Termination
Upon termination, you will lose access to the platform. Pending transactions, if any, remain subject to their applicable terms. Export data you need before termination.
Disclaimers
Specifically, we do not warrant that:
- The Services will be uninterrupted or error-free
- Organizations on the platform are legitimate or trustworthy
- Donations will be used as represented by organizations
- The Services will meet your specific requirements
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
- We are not liable for any indirect, incidental, special, consequential, or punitive damages
- Our total liability is limited to amounts paid by you in the 12 months preceding the claim
- We are not responsible for organizations' actions, representations, or use of funds
- We are not responsible for third-party services or integrations
Indemnification
You agree to indemnify and hold harmless EvaNeT, its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of the Services, violation of these Terms, or infringement of any rights.
Dispute Resolution
Informal Resolution
Before filing any claim, you agree to contact us at [email protected] and attempt to resolve the dispute informally for at least 30 days.
Arbitration
Any disputes not resolved informally will be resolved by binding arbitration under the rules of the American Arbitration Association. Class actions are waived. Small claims court actions are permitted.
Governing Law
These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles.
General Provisions
- Entire Agreement: These Terms constitute the entire agreement between you and EvaNeT.ai
- Severability: If any provision is unenforceable, the remaining provisions remain in effect
- No Waiver: Failure to enforce any right does not waive that right
- Assignment: You may not assign your rights; we may assign ours
- Force Majeure: We are not liable for delays due to circumstances beyond our control
Contact Us
For questions about these Terms:
- Legal: [email protected]
- General Support: [email protected]