EvaNeT / field notes
What should happen when an AI workflow integration fails?
Design an AI workflow so a disconnected tool, stale permission, or missing source creates a visible exception rather than an invented answer or lost task.
Treat a failed connection as an operational state that a named person can see and resolve. Do not let the AI fill a missing source with a confident guess.
Keep the failure visible
A pilot should record which input was unavailable, when it failed, which step stopped, and who owns the exception. Preserve the original item in a review queue so a person can finish it manually if the connector remains unavailable.
Separate connection types
EvaNeT’s published Google connection page distinguishes Google sign-in, Gmail, and Calendar. A sign-in grant does not imply mailbox or calendar access. Gmail AI assistance starts off for each mailbox and requires an authorized user to enable it after reviewing the disclosure.
Define recovery before launch
For each connected system, decide whether to retry, pause, or escalate. Recheck permissions before resuming, avoid duplicate writes after a retry, and give the owner a way to reconcile what actually happened. These are design questions for an audit or pilot, not a claim that every integration already has this behavior.
Take the next step
Discuss one workflow with EvaNeT
We can map its current handoffs, risks, and review points before proposing a pilot.